Service Support

> Training Service

After-Sales Service Hotline

+49 (0) 7141 8535 0

+86-755 2321 5462

Technical Support Email

services@hl-components.com

Service Hours (Germany Time)

Weekdays 9:00-18:00 (excluding holidays).

Service Policy

Service Commitment

Warranty Period: From the date of product delivery. we provide acorresponding free warranty seryice for each product (excluding damagecaused by improper handling).

Service Response: Upon receiving a customer's after-sales request, we willprovide a clear response within 4 hours (via phone, email, or online support).

Repair/Replacement: For quality issues arising during the warranty period. weoffer free repair or replacement services (subiect to inspection confirmation).

Aftersales Flow

Aftersales servicedemands

Technical services over the phone or e-mail

Service engineers check the problem and confirm the solution

Send it back to the manufacturer for repair

Send it back to the mannfacturer for repair or repair at the siteat the site

Aftersales Flow

Cancel signing for receipt

Performance test

Inform customer of cost

Customer confirm

Free repair

Equipment repair

Equipment test

Warehousing and shipping

Contact

Have a specific application challenge? Need a system quote or feasibility study? Our laser application experts are ready to collaborate.8

We are here for you.

+49 (0) 7141 8535 0

information@hl-components.com

CONTACT

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Service Support

After-Sales Service Hotline

Technical Support Email

Service Hours (Germany Time)

Service Policy

Service Commitment

Aftersales Flow

Aftersales Flow

Contact

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